WE SHIP TO CANADA & USA! * Please note we do not ship Crocs Jibbitz to the province of Quebec*

Request a Return

Issuing a Return

Fill out the form at the bottom of the page and a Devon employee will get back to you within 24 hours.  You may be asked to send some photos of the items you bought to make sure they are in returnable condition. No refunds.

Regular Price Items

Customers will have 15 days from delivery to receive a full refund of your purchase.  There is no restocking fee for any return.  The return shipping costs must be covered by customer.

Sale/Discounted Items

Customers have 35 days to Exchange or receive a Store Credit.  All returning merchandise must unworn and must be in the same condition as originally received.  Credits can be used online, or in store.

Credits do not expire and can be used whenever!

Defective Merchandise

Defective merchandise may be returned within 90 days of delivery for an exchange for another one of the same item, another different item, or an in-store credit.

Before being deemed "defective", a Devon employee will take a look at it, whether in store or through a photo sent by email.

 

If there was something we missed, please email us at DevonShoes.ca@Gmail.com